Our New client portal

Client Portal Dashboard

Payments are no longer integrated.

In our previous system, we utilized a single Customer Portal for tickets, invoices, quotes, and payments.
In our new system; however, payment processing is no longer integrated.
Payments must be made via the Payment Portal.

Invoices must be viewed and downloaded via the Client Portal.
Login to Client Portal
Click the button to continue to our Client Portal.

Portal Features


Our new Client Portal offers many of the same features as its predecessor:

View Assets

Assets under Device Icon

Manage Tickets

Tickets under Paper Icon with Folded Corner

View invoices*

Invoices under Report Icon

Manage Users

Users

Basic & Advanced users may be created by Managers & Controllers
If you need a higher level user tech assistance is required.

*Feature access varies based on security access.


Security Levels

Basic User
May create and edit their own tickets and view assets.

Advance User
Basic permissions, plus
able to see all tickets within the organization, and
approve or decline quotes.

Manager User
Advance permissions, plus
able to edit asset details,
view financial reports,
add & manage Portal users

Controller User
Advance permissions, plus
able to additional asset details, and
view priority statuses.

Make a Payment

Login to Payment Portal
Click the button to continue to our Payment Portal.

Payments are no longer integrated with our client portal.

Pay Now
Click Pay Now to enter a one-time payment.

Contact information

Departments

All departments can be reached at

(352) 483-4350



Technical Support:
Option 1
Remote Support

Hours & Directions:
Option 2
Location Information

Billing & Accounts:
Option 3
Client Portal Information
Payment Portal Information

General Inquiries:
Option 5
Contact Us