Remote Support

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VOIP Service

Voice Over Internet Phone Service

provided by

Digium Digium

All-inclusive competitive prices with no hidden fees.
Call today!

Repair Services


Home Users

Services include diagnostics, repairs, and wireless setup for home users.

IT Support

Commercial services include consultations, repairs, maintenance, managed services, and network adminstration.

VOIP Service

Voice Over Internet Phone services provided by Digium and administered by SmartWare.
Call today for plan options!

Contact

For general queries, email our support staff at info@scs3.com or call 352-483-4350.


General Services

Prices determined by technician at time of repair and DO NOT include cost of parts or additional storage devices.

Password Reset
$15

Upgrades
$40

General Repairs
$65

Data Backup
$40

Virus Removal
$40

Network Issues
Estimate Required

Hard Drive Recovery
$95

Screen Replacement
Estimate Required


Computer Slow?

Try a Computer Oil Change!

$79.99

Just like a vehicle, every computer needs regular maintenance to keep it running in tip-top condition. If your computer is slow, unresponsive, or just acting funny, it may be time for an Oil Change!

New Prices Announcement

Effective June 01, 2022

new service fees will go into effect

IN-SHOP SERVICES FLAT FEES
Simple Services:
  • Settings Changes (No diagnostics required)
  • Consultation (Under 30 minutes)
$20
Basic Services:
  • Part Install (No tools required)
  • Software Install/Removal (Single)
  • Basic Operating System Repair
  • Third-Party Warranty Processing
$40
Common Services:
  • Part Install (Tools required)
  • Software Install/Removal (Multiple or with account setup)
  • Operating System Configuration
  • New System Setup - Customer Picks Up (Single)
  • Account Setup/Configuration
$75
Advanced Services:
  • Format & Reinstall Operating System
  • Data Recovery (Non-Functioning Drive)
  • New System Setup - Customer Picks Up (Multiple)
  • New System Setup - Delivered
  • System Refurbishment
$120
Data Recovery (Functioning Drive Only) $75
Computer Oil Change $95
Pickup & Delivery Fee (For shop services, repair not included) $45
Travel Fee (For on-site services greater than 30 miles from our location, per visit) $55
Network Line Drops $165
VOIP System Setup (up to 5 extensions) $199
--Additional Extensions (per 5) $50


ON-SITE SERVICES FEES
On-Site Services per Hour $120
On-Site Minimum Charge
  • Any occurrence under 45 minutes
  • Minimum fee based on actual time prior to rounding.
$95
In-Shop & Remote Services per Hour $95
Remote Minimum Charge
  • Any occurrence under 25 minutes
  • Minimum fee based on actual time prior to rounding.
$35

additional policy changes
Effective June 01, 2022

In addition to the new pricing listed above, we will also be initiating two new policies:

Time Entry Rounding

All time entries will be rounded up in five-minute increments. For example, if a technician is logged in for 38 minutes for an on-site job, the time entry will be rounded up and you will be billed for 40 minutes. Rounding will be performed automatically by our ticketing system based on the technician’s time entries.
Minimum charges will be based on actual time entry prior to rounding.

Late Fees on Delinquent Invoices

Late fees will be assesed on all delinquent invoices. Late fees will be 1.5% of the invoice total, up to a maximum of $50.
Long-term projects that may span several weeks or months will not be assessed a late fee.

About SmartWare Computer Services

Our Mission

Above all else, SmartWare is a service company. Our goal is to provide the best service possible to each and every customer. Whether you are a sole-proprietorship with a single laptop or a corporation with 200 workstations, we value your business and go out of our way to exceed your expectations. We don't use pushy sales tactics or overly technical jargon to make minor issues seem like major repairs. Our technicians will explain the issue, provide the options available, and help you select the best option for your budget. If you ever have any questions, before or after your service, our staff will be happy to answer them.


Our History

SmartWare Computer Services is a family owned and operated business. Established in 1994, the businees started out in the basement of our family home. Since then it has grown to serve the greater Lake County area, as well as clients across the state of Florida. From dealerships and doctors offices to mom-&-pop shops and moms and pops, we serve all those who need assistance with their IT. Come in today and find out why we've been in business for 23 years!

Check Out Our New Location

SmartWare Computer Services

   2882 David Walker Dr

   Eustis, Florida 32726

  info@scs3.com

      Check us out on Facebook!


HOURS OF OPERATION

Tech Hours
Monday through Friday
9:00 am - 5:00 pm
Pick Up & Drop Off*
Monday through Saturday
10:00 am - 5:00 pm

Directions

SmartWare is located inside the Cell Phone Repair store in the Eustis Village Plaza, between Red Crab Juicy Seafood and the UPS Store in the main building seciton behing Kiku's Japanese Steakhouse and Applebee's Bar and Grill.

HEADED SOUTH ON HIGHWAY 441
Half a mile past AdventHealth Waterman Hospital, the plaza will be on the left; use the entrance between Sonic and Kiku's.

HEADED NORTH ON HIGHWAY 441Turn right onto David Walker Drive, then immediately left onto the plaza frontage road. The store will be at the far end of the plaza.
*Computer techs are not available on Saturdays.

Contact information

Departments

All departments can be reached at

(352) 483-4350



Techical Support:
Option 1
Remote Support

Hours & Directions:
Option 2
Location Information

Billing & Accounts:
Option 3
Customer Portal

CPR Cell Phone Repair Information:
Option 4
CPR Eustis Website

General Inquiries:
Option 5
Contact Us